ALL QUOTES HAVE A 30 DAY NO CHANGE IN PRICING GUARANTEE.
ACCEPTING ANY QUOTE, THE BUYER WILL BE ACCEPTING SUCH TERMS AND CONDITIONS SET BY LB CUSTOM.
INVOICES ARE ISSUED PRIOR TO CUSTOM ITEMS BEING MADE AND PROCESS. PAYMENT PROCESSING TIME RANGES FROM 2 TO 5 BUSINESS DAYS.
WE DO NOT ACCEPT PERSONNAL CHECKS OR CASH ON DELIVERY PAYMENT METHODS.
ALL INVOICES WILL BE REVIEWED PRIOR TO PAYMENT AND DESCRIPTION OF PROJECT WILL BE OUTLINE IN INVOICE, EMAILS WILL NOT BE REFERENCED.
LBCUSTOM NOT RESPONSIBLE FOR NON-POSTAL ADDRESSES THAT USPS OR UPS IS NOT ABLE TO LOCATE. IT IS THE RESPONSIBILITY OF THE BUYER TO MAKE SURE ADDRESS IS CORRECT.
ALL INVENTORY FROM LBCUSTOMEMBROIDERY OR SUPPLIERS ARE SUBJECT TO CONSENT CHANGE.
LB CUSTOM EMBROIDERY CAN NOT CANCEL OR CHANGE CUSTOM ORDERS ONCE ORDERS ARE BEING MADE. CONTACT US FOR HELP.
100% CUSTOMER SATISFACTION IS OUR GOAL AND WE DO OFFER FULL REFUND ON SINGLE ITEM PURCHASES IF CONTACTED WITHIN 3 DAYS OF DELIVERY.
BUYER IS RESPONSIBLE FOR RETURNED SHIPPING COST.
INSPECTION OF RETURNED ITEMS CAN TAKE 3 TO 5 BUSINESS DAYS.
COMBINING YOUR SHIPPING TIME, INSPECTION TIME AND YOUR BANK'S CREDIT PROCESSING TIME IT COULD TAKE 7 TO 21 DAYS TO HAVE YOUR REFUND ISSUED.
NO RESTOCKING FEE.
DUE TO THE CURRENT STATUS OF COVID19, NO RETURNS ARE ALLOWED ON FACEMASK.
NO RETURNS ON CUSTOM ITEMS. All SALES ARE FINAL ON CUSTOM ORDERS.
ALL SINGLE ITEM ORDERS ARE SHIPPED BY UNITED STATES POSTAL SERVICE FIRST CLASS MAIL AND CURRENTLY WE HAVE A 2 TO 5 DAY PROCESSING TIME FRAME.
BULK ORDERS ARE SHIPPED VIA USPS 2 DAY PRIORTY SHIPPING OR UPS DEPENDING ON WEIGHT.
UPS OR FEDEX MAY OR MAY NOT DELIVERY TO PO BOXES. CHECK YOUR PO BOX OFFICE PRIOR TO ORDERING.
PACKAGE WILL BE SHIPPED TO THE LISTED ADDRESS AT CHECKOUT.